The Bradford Exchange Complaints and Reviews

Submit ›
  • Customers like
      No items
  • Customers don't like
    • Given the runaround15
    • Customer service attitude14
    • Customer service follow up12

100% FULL

  • 2 days ago
  • Other
  • Worcester, Massachusetts
  • Heavenly Blessing Christmas Tree Nativity Collection
  • 75
  • REVIEW RATING 5/5

My elderly Aunt, who is on a fixed income, saw an ad in her Sunday newspaper for the "Heavenly Blessing" Christmas Tree Nativity Collection. My Aunt placed the order and was told that 3 boxes would be shipped to her separately. (She was smart enough not to use a credit card & paid by check.) Two of the three boxes arrived. My husband picked up the 2 boxes and my Aunt came over to see me... Read more

Was this review helpful? 0 0

  • Aug 23
  • Other
  • Polk City, Iowa
  • White Christmas Tree
  • 1
  • 1
  • 18
  • REVIEW RATING 4/5

Very Deceptive. They are getting over $280.00- for this tree, $40.00 of which is shipping..This could have been done at once.. I will NEVER do business with them again. Very exploitive..Now I have to enter at least one hundred words...That's crazy too. That's crazy too. That's crazy too. That's crazy too. That's crazy too. That's crazy too. Why I have to use at least one hundred words for... Read more

Was this review helpful? 0 0

  • Aug 18
  • Other
  • Philadelphia, Pennsylvania
  • 1
  • 1
  • 27
  • REVIEW RATING 4/5

I sent in a reserve for a wolf plate set and when I received the bill it said to mail in the first payment then the first plate would be shipped, well I decided not to purchase them and the first plate was sent without payment!! So for me to return it I had to pay $680 for shipping! I think that I should be reimbursed for the shipping because I didn't send in the first payment because I didn't... Read more

Was this review helpful? 0 0

  • Aug 17
  • Luxury / Jewelry
  • Los Angeles, California
  • 1
  • 1
  • 19
  • REVIEW RATING 4/5

Bought a set of, pure silver, bridal rings; they turned black. A total ripped off. Read more

Was this review helpful? 0 0

  • Jul 29
  • Online Shopping
  • Sacred Meeting Replica Knife Collection
  • 2
  • 2
  • 97
  • REVIEW RATING 4/5

Last year,I ordered two different collections. One was a set of knives called "Native American-Themed Wolf Art Replica Knives: The Sacred Meeting Collection". Every three weeks,I was getting a different knife and display,then came the new year. I was notified that one of my knives (7th) would be on "backorder" and wouldn't ship until February 2015. I waited and waited,but as soon as February... Read more

Was this review helpful? 0 0

  • Jul 28
  • Luxury / Jewelry
  • Taunton, Massachusetts
  • Bradford Exchange Mens Rings
  • 1
  • 1
  • 73
  • REVIEW RATING 4/5

I purchased at least two men's rings from the Bradford Exchange and received my rings in a relatively timely manner. They were very good quality, looked nice on, and sized correctly. I have just sent my reservation in for the laal experial experience has been positivetest men's ring being advertised. I did not have any negative issues to confront throughout the entire transaction which included:... Read more

Was this review helpful? 0 0

  • Jul 25
  • Luxury / Jewelry
  • Ring
  • 1
  • 1
  • 51
  • REVIEW RATING 4/5

We ordered rings a month ago. They did nothing while their status page said processing. When we called customer service rep was rude, the order was not reviewed and my ring had not been sent to the engraver. My husbands ring was shipped over 10 days and we have yet to receive it. Mine is still in limbo.They do not respond to customer email enquiries. Customer service is only available Monday -... Read more

Was this review helpful? 0 0

  • Jul 24
  • Furniture and Decor
  • Orlando, Florida
  • Ho-Scale Peanuts Illuminated Christmas Train
  • 1
  • 1
  • 50
  • REVIEW RATING 4/5

Very VERY disappointed in Bradford Exchange. I subscribed back in February to the HO-Scale "PEANUTS" Illuminated Electric Christmas Train. I've constantly had to call to make sure I was getting the order pieces shipped out as they were canceling them in the series. False advertising a complete set when I won't acquire a complete set. My order had been canceled and replaced and I missed a piece... Read more

Was this review helpful? 0 0

  • Jul 24
  • Luxury / Jewelry
  • Dalton, Georgia
  • Ring
  • 1
  • 1
  • 49
  • REVIEW RATING 4/5

I LOVE ALL THE JEWERY IN THE SITE.I ORDERED I ITEM BEFORE CHRISTMAS 2014 GOT AN EMAIL THAT WAS DELIVERED..AFTER COMPLAINING SEVERAL TIMES THEY REALIZED THEY HAD THE WRONG ADDRESS TO BE SHIPPED TO EVEN THO THE EMAIL I RECEIVED STATING WHERE IT WAS BEING DELIVERED TO WAS CORRECT.IN 2015 SAME THING HAPPEND AGAIN.YES I WAS GIVEN MY MONEY BACK BUT I WANTED THE ITEMS I HAD ORDERED.I ESPECIFICALLY TOLD... Read more

Was this review helpful? 1 0

  • Jul 04
  • Products
  • 1978 Us Silver Dollar Coin
  • 86
  • REVIEW RATING 5/5

Do not buy...Chinese replica was left on package by error I assume....returned and refused this was billed as 1878 Morgan silver dollar. ( the year was not even close) to be fair this was not the complete order, but I take no chances when a totally different coin arrives than advertised. I called, they were closed at 2 o'clock 7-3-15. If I am in error, I will re edit this, but made in China? A... Read more

Was this review helpful? 3 0
Did not find what you were looking for?
×

You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to The Bradford Exchange. However, many companies do monitor reviews on our site.

 
×
You are reading about The Bradford Exchange.
Filing a new complaint about
×