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  • Customers like
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    • Customer service attitude 18
    • Given the runaround 17
    • Customer service follow up 14

Would like to know if my returned gift is being taken care of I know u received it. The least u could do is let me know if u can fix it or not. Men's music box for Shawn. Why is it so hard to get to u people. When your pissed why 80 words just get to the point I let u know what I want Do u want me to write the word *** 50 times. Read more

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I ordered the soulmates ring over three years ago and I never got it. I think you are fraud and a fake. I'm not paying for a ring I never got. Why don't you send me a ring for free. Size 8. I will never order from you again. Add comment

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Excellent experience with this company! My bf ordered me a ring a couple days before Christmas, so it would be here in time for my birthday in January. They quoted a 3 week wait time for the ring to be made, plus a 7 day shipping time. The ring came within the quoted time, and looks gorgeous! Add comment

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Review about The Bradford Exchange Mickey Embrace Ring from Newville, Pennsylvania
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Nothing needs said besides these are JUNK! Same story. Ordered before Christmas to garuntee delivery before Christmas. Received JUNK on JAN 21st!!! Pissed off!! Read more

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Brought a Sophia doll for my daughter for Christmas, picture shows a reborn doll that looks like a baby, I paid in full, doll arrived, doll looks like a cheap doll you can pick up in any shop for $20, $250 less than what I paid. Then they sent me another bill saying that I have to pay more as this amount was left off total. What a load of ****. Last time I will deal with them and I now need to... Read more

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I received two items I did not order, refused one and never got my credit on my charge card. Still waiting for a return label, that they never sent out, to send other item back. So difficult to get through to the company, phone wise and also email, they hardly ever respond. Not doing business with them again! They send items and charge your credit card and when you try and cancel, they tell you... Read more

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I ordered a gone with the wind music box as a Christmas gift for my granddaughter. The 1st one the figures continued to spin when box closed. We returned it. The 2nd box would not spin at all. Very disappointed. 2 music boxes that arrived broken in different ways. I ordered from a catalogue. Never again. There is no way to leave reviews at Bradford Exchange online. Waited so long on hold on the... Read more

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I ordered the legends of the game-Clay Matthews way back in August. I made the first payment, but nothing came here afterwards. I called and was told it was on backorder and should receive it by December 5. I never got it. Either refund my money or send me the item, it shouldnt take this long. Add comment

Bradford Exchange is engaged in fraudulent business practices through deceit. They list an item, send you part, the explain that you have to read the fine print. The Complete NFL Legal Tender Silver Dollar Collection The Complete NFL Silver Dollar Coin Collection The FIRST-EVER NFL legal tender silver dollar collection! Officially licensed Silver Dollars in Brilliant Uncirculated Condition.... Read more

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I placed an order for a Christmas present for my wife....she is an avid Bama fan, and the items were decorative sneakers with Bama insignia... that was 11-5-15. I was shocked when the shipping date was between Dec. 21 and Jan 5th REALLY? Well, today is the 4th, and I checked the status since tomorrow is the 5th. The ship date is now Jan. 21. WHAT??? I finally found a TN to call, waited 32... Read more

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