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I have placed 2 separate orders with the Bradford exchange within a few days of each other only to have both cancelled without notifying me & the full funds returned to my accounts each time. In an attempt to still receive my items I contacted customer service only to...
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Anonymous
Anonymous

I am very sorry you are having trouble with your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full address a...

1.0
#1147711
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Ordered weeks ago and says wont get item shipped till possibly feb i wanted this item for christmas gift only reason ordered item
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Anonymous
Anonymous

I am very sorry you are having trouble with your estimated delivery dates. We perform overrides in our system to ensure on-time delivery so our web portal only reflects a defa...

Anonymous
Michael

I have the same problem! Can't get ahold of anyone and no returned emails. I placed an order for an Army Jacket for my grandfather for Christmas since their website display sa...

#1147553
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Buying from here? Make sure you read the fine print, although there isn't any. Instead of changing my purchase on an item I ordered with a partial purchase they charged the entire amount on my credit card. if that wasn't enough they charged me for each of a set of 3...
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1.0
#1147184
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The Bradford Exchange - Order

The Bradford Exchange
#1146650
Horrible!!!! I will never order or refer anyone to use this company!!
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The Bradford Exchange - Displeased with the call not the staff.

The Bradford Exchange
#1146284
3.3
Details
During three calls 2 of which they couldn't hear me only the beep so they had to hang up. The third was a little better. I live in a rural area and connections are very bad. You need better access to your company.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website

The Bradford Exchange - Need to talk to a person

The Bradford Exchange
#1141831
Not talk to recording need to talk to a person
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The Bradford Exchange - Pleasant & efficient

The Bradford Exchange
#1140395
I made a payment & the item eill be shipped to my son's address.
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Buying from here? Make sure you read the fine print although there isn't any instead of changing my Purchased on an item I ordered with a partial purchase they charge the entire amount on my credit card. if that wasn't enough they charged me for each of a set of 3...
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1.0
#1147180
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Horrible customer service terrible company not much info can't even sign into your own account to make sure you check what details they have for u no only they get to see all ur info , nothing is shipped quick by them things go wrong constantly ! They don't care what u...
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1.0
#1146571
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The Bradford Exchange - Merchandise goes bad
The Bradford Exchange - Merchandise goes bad
On 12/10/13 I ordered a Hope's Embrace Women's Ring as a gift to my friend who is a breast cancer survivor. The finish of the ring has completely worn off. the pink and gold are almost completely gone and it now looks like a cheap silver trinket. I even sent in...
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3.1
I liked
  • Ease or ordering
  • Item i initially purchased
I didn't like
  • That the merchandise does not hold up
#1146338
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I order a necklace and i was awondering if it has been shipped out yet.
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Anonymous
Anonymous

Hello, thank you for contacting us about your order for the necklace. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or ...

#1145967
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I ordered the Sacred Meeting knife collection also got everything except the last three knifes was told number seven was back ordered also for two years then told they no longer had anymore and would not be getting anymore. I told them I wanted a full refund and send...
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#1145945
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Refunded a item almost a month ago and they claim they never received it. Lousy customer service. No clue there. They owe me money they withdrew monthly from my credit card
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Anonymous
Anonymous

I am very sorry you are having trouble receiving your refund. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full add...

#1145058
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Contact The Bradford Exchange

Mailing Address:
The Bradford Exchange Online
9333 N. Milwaukee Avenue
Niles, Illinois 60714
United States
Phone:
(866) 285-1736
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I have'nt recieved my third shipment? Supposed to be here by christmas!
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Anonymous
Anonymous

I am very sorry you are having trouble receiving your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full addr...

2.4
#1143880
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