Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
1 comment

I ordered an engraved item for my wife December 5 2018 for a Christmas gift. I got an email confirming the order, on December 7 th.

then it was in process for 2 weeks.

then another email saying it was preparing for shipping. ( now keep in mind during this - I was guaranteed to get the item by Dec 24th) Not the date have been pushed off till Jan 18 2018.

Warning do not buy from them.

Reason of review: Problem with delivery.

Monetary Loss: $150.

Preferred solution: Full refund.

I didn't like: Getting the item delivered in a timely manner is a joke.

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Hello MemorableRagdoll, I am very sorry to learn that you have had issues with your order and would like to assist you. Please email us at customer_inquiry@bgeltd.com and include your order information.

It will help us locate your account and serve you better. Sincerely, Stephanie The Bradford Exchange Customer Service

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