The Bradford Exchange
Reviews and Complaints
Order not complete and paid in full
- High-quality merchandise
Preferred solution: Full refund
Can't order the 'Messenger fro Heaven' watch . . .
I've tried to order the "Messenger from Heaven" watch and 'United Kingdom' is in the address line and I am in the US . .
. Does this mean you can only purchase this watch if you live in the UK? If so why is it advertised for sale in the news stand magazine Woman's World? Thank you in advance for any help you can provide.
I am not a 'Pissed Consumer" . . . I am curious .
. .
Preferred solution: Let me know if it is available in the US and if so how do I go about ordering on line.
No compassion whatsoever.
- Ring until it peeled
- Ring
- Ring after it peeled
Preferred solution: Let the company propose a solution
Fraud ...theft .....unauthorized bank transactions....no help in sight
Preferred solution: Full refund
Terrible, very incompetent
- Lack of communication
- Customer service horrible
Preferred solution: Price reduction
Refund money
- Stuff is beautiful
Preferred solution: Full refund
Receiving order that I dont want
- Items are lovely
- Being sent more items that i have not ordered
Preferred solution: Let the company propose a solution
Did not receive item
Did not order coin and no response
- Shipped a non ordered item and non response
Preferred solution: I will return when you send the shipping envelope I am not paying for this non ordered item
No help
- No problem before
- Poor customer service
Preferred solution: Price reduction
Did not order merchandise
- Item should be free for the inconvenience
Have not receive package
- High quality merchandise
- High-quality merchandise
Preferred solution: Deliver product or service ordered
Like the product but !!!
- No problems with other items
Check perforation issues
Preferred solution: Let the company propose a solution
Return merchandise
Preferred solution: Full refund
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Hello, I'm sorry to hear that your order wasn't as expected! If you find yourself in further need of assistance with this order, please feel welcome to email us at customer_inquiry@***.com.
We are happy to help in any way that we can. - Kiana