Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Value for money

Inaccurate information. Disconne ted 2x.

A special offer that i was offered for a Harry Potter Coo Coo clock was allegedly not recd. All of my other orders were recieved. One rep told me that 2 orders wouldnt be recd by Christmas! The other said that only one will be late.

When i questioned about the Harry Potter clock, a gift for a disabled friend was no longer unavailable, i was given this information in a very terse manner. This was supposed to be a very special gift. Both my Mom and I have ordered quite a bit from Bradford over the years. I doubt that after the treatment that i recd, that i will ever order from The Bradford Exchange again.

Terence A. Howard

Product or Service Mentioned: The Bradford Exchange Shipping Service.

Reason of review: Order processing issue.

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