On December 13th, I ordered a coca-cola train car and tender locomotive. My husband saw it the day before and really wanted it.
He just had his leg amputated and i wanted to give him something nice. It said order by Dec 19th for guaranteed Christmas delivery. I ordered on the 13th and did express shipping, with a guaranteed delivery date of December 18th. It is December 23rd, and I have not received it.
I am beside myself. Rep gave me run around Friday. On Friday they refused to give me my express shipping cost back. i asked for a supervisor and was hung up on.
They are not open on weekends to call. Now, I do not have my husband's gift and no money to buy one, because this was paid for.