The Bradford Exchange - I sent back a product I didn't want in the first place and they are trying to bill me for it?

190 of 488 The Bradford Exchange reviews

I had ordered A buffalo nickle buckle which i had paid for than out of the blue they sent me A Montana Quarter belt buckle I did not want? So I sent it back. Than they sent me A letter saying the buckle was returned to them marked undeliverable and they want to reship the buckle??? I sent A letter along with the buckle stating that I never ordered the Montana belt buckle I just wanted the buffalo nickle buckle I ordered and paid for nothing more.

Sincerely

James D Dobson 503 1/2 Almon st Moscow, Idaho 83843 phone 208-310-9651 E-Mail jd55dobber@ gmail.com

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Exchange, Refund and Cancellation Policy
Website
Warranty
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Discounts and Special Offers

  • What I liked
      No items
  • What I disliked
    • Run around

Reason of review:
Problem with delivery
Preferred solution:
Do not try to charge me something I sent back.
Monetary loss:
$45
Product or service
Buffalo Nickel Buckle
Review category
Shopping
review #577984

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190 of 488 The Bradford Exchange reviews
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chris

Jan 05, 2015 #925858 Chicago, Illinois, United States

Dear anonymous,
Thank you for your posting. We're sorry about the confusion on your recent order. We would like to have the opportunity to review your account. Kindly please contact us at customer_inquiry@bgeltd.com with your name, address and/or account number and we will be happy to make sure that your order has been canceled. We look forward to hear from you. Thank you, Chris

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