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I ordered wedding sets personalized they said that we was going to get them January 9th and I ordered them on December 17th they said we wouldn't get them till February 25th I was outraged because the simple fact is going to take two months for me to get my ring because I changed my credit card that makes no sense and I'll have already got an email stating that they're in the process of being shipped so I don't understand why it would be February 25th when we was supposed to get them January 9th and we ordered them December 17th I asked to speak to the supervisor which I did and she said she would call me back Monday because she don't understand it either when they're in the process of being shipped the money is on my card it's stating that it's being pending so I don't understand why y'all haven't taken the money and my rings are on the way

Product or Service Mentioned: The Bradford Exchange Shipping Service.

Reason of review: Order processing issue.

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Anonymous
#1626299

Hello, I am sorry to learn of this. Please email us customer_inquiry@bgeltd.com along with your information to better assist you in making a payment. Sincerely, Eduardo The Bradford Exchange Customer Service

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