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MAY 8, 2018

TO: THE BRADFORD EXCHANGE

9333 N. MILWAUKEE AVENUE

NILES, IL 60714

WEB SITE- www.bradfordrxchange.com

ATTN: RICHARD H. THOMAS,

DIRECTOR OF THE BOARD OF GOVERNORS

I PLACED ON ORDER FOR ONE "NURSE NYLON TOTE" .

PLACED ORDER ON 03/27/2018. I RECEIVED LETTER

ADVISING ME YOU ACCEPTED MY ORDER. I HAVE NOT RECEIVED THE "NURSE NYLON TOTE." FOLLOWING IS THE INFORMATION I HAVE:

ORDER PROCESSED 03/27/2018

ACCOUNT # 38046**** (*1-2889*-001-*01)

CONFIRMATION # 152391****

ORDER # 720017****47

LINE 001

I GAVE YOU MY CREDIT CARD NUMBER FOR FULL

PAYMENT OF $90.94 ON MARCH 27, 2018.

WHERE IS THE "NURSE NYLON TOTE" I ORDERED?

WAITING TO HEAR FROM YOU AT THE FIRST DAY

POSSIBLE. IT IS A GIFT AND I NEED THIS ITEM

PROMPTLY. PLEASE RESEARCH THIS MATTER

IMMEDIATELY. RETURN ANSWER ON THE E-MAIL

ADDRESS BELOW.

the 2 kyles@***.com

date of request 05/08/2018

request an answer by 05/15/2018

Mrs Flora Kyle

965 Toulon Ave

Marion, OH 43302-****

client # 38046****

order # 720017****47

line # 001 03********

Reason of review: Problem with delivery.

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Guest

Same thing happened to me in December of this year. I tried calling and emailing.

Tracking goes cold. Never received and they didn't care. I asked my credit card for a refund for item not received and now bradford wants to bill me again!!!

Horrible customer service. Will never order from them again!!

Guest

BRADFORD EXCHANGE IS A TOTAL RIP OFF !!! MY DAUGHTER IS A COVID RN @ DUKE UNIVERSITY HOSPITAL ....

I ORDERED A NECKLACE FROM THEM A DAY OR SO BEFORE THANKSGIVING. PORTIONS OF THE PROCEEDS WERE TO GO TO COVID RELIEF. YEAH , RIGHT !!! I RECEIVED A LETTER DATED NOVEMBER 30 THE ITEM HAD SHIPPED DIRECTLY TO MY DAUGHTER NOVEMBER 30.

SIGNED RICHARD B. THOMAS , DIRECTOR OF THE BOARD OF GOVERNORS ~ ~ SHE NEVER RECEIVED THE NECKLACE !!! I MADE NUMEROUS CALLS TO BOTH BRADFORD AND THE POST OFFICE WHERE SHE LIVES... DAILY I CALLED BOTH PARTIES FOR NEARLY A MONTH !!!

NOTHING !!! THEY SAID THEY RESENT THE ITEM. NOTHING !!! BUSINESS WITH BRADFORD IS MORE THAN SHADY !!!

I WILL CANCEL ANY REMAINING PAYMENTS ON MY CARD AND HAVE STARTED COMMUNICATIONS WITH BBB ( BETTER BUSINESS BUREAU ) THE CALL CENTER IS IN BELIZE FOR PETE'S SAKES !!! THE COMPANY IS SUPPOSED TO BE LOCAL IN THE STATES !!! ILLINOIS !!!!

WAY TO GO RIP OFF BRADFORD EXCHANGE !!!! SHUT THEM DOWN !!!

James B Qle

Is this Guy MR. Richard H.

Thomas A real person or is this A front for A scam? I ordered A Pride & Brotherhood Hoodie Size XL and haven't received it to this date.I paid in full 109.33 on 1/24/2019 and it was ordered on 12/21/2018 I would like to hear from this MAN ? if he really exist witch I don't think he does.I would still like to have my order.I have contacted Bradford before with near none reply or help and I don't think I will ever buy 1 ONE more thing from them. A very good Past customer.

James E. Bell jimbe11@***.com

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