The Bradford Exchange - NEVER RECEIVED ITEM ORDERED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
MAY 8, 2018
TO: THE BRADFORD EXCHANGE
9333 N. MILWAUKEE AVENUE
NILES, IL 60714
WEB SITE- www.bradfordrxchange.com
ATTN: RICHARD H. THOMAS,
DIRECTOR OF THE BOARD OF GOVERNORS
I PLACED ON ORDER FOR ONE "NURSE NYLON TOTE" .
PLACED ORDER ON 03/27/2018. I RECEIVED LETTER
ADVISING ME YOU ACCEPTED MY ORDER. I HAVE NOT RECEIVED THE "NURSE NYLON TOTE." FOLLOWING IS THE INFORMATION I HAVE:
ORDER PROCESSED 03/27/2018
ACCOUNT # 38046**** (*1-2889*-001-*01)
CONFIRMATION # 152391****
ORDER # 720017****47
LINE 001
I GAVE YOU MY CREDIT CARD NUMBER FOR FULL
PAYMENT OF $90.94 ON MARCH 27, 2018.
WHERE IS THE "NURSE NYLON TOTE" I ORDERED?
WAITING TO HEAR FROM YOU AT THE FIRST DAY
POSSIBLE. IT IS A GIFT AND I NEED THIS ITEM
PROMPTLY. PLEASE RESEARCH THIS MATTER
IMMEDIATELY. RETURN ANSWER ON THE E-MAIL
ADDRESS BELOW.
the 2 kyles@***.com
date of request 05/08/2018
request an answer by 05/15/2018
Mrs Flora Kyle
965 Toulon Ave
Marion, OH 43302-****
client # 38046****
order # 720017****47
line # 001 03********
Reason of review: Problem with delivery.
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Comments
Please avoid publishing any personal information and promotional content
Same thing happened to me in December of this year. I tried calling and emailing.
Tracking goes cold. Never received and they didn't care. I asked my credit card for a refund for item not received and now bradford wants to bill me again!!!
Horrible customer service. Will never order from them again!!
BRADFORD EXCHANGE IS A TOTAL RIP OFF !!! MY DAUGHTER IS A COVID RN @ DUKE UNIVERSITY HOSPITAL ....
I ORDERED A NECKLACE FROM THEM A DAY OR SO BEFORE THANKSGIVING. PORTIONS OF THE PROCEEDS WERE TO GO TO COVID RELIEF. YEAH , RIGHT !!! I RECEIVED A LETTER DATED NOVEMBER 30 THE ITEM HAD SHIPPED DIRECTLY TO MY DAUGHTER NOVEMBER 30.
SIGNED RICHARD B. THOMAS , DIRECTOR OF THE BOARD OF GOVERNORS ~ ~ SHE NEVER RECEIVED THE NECKLACE !!! I MADE NUMEROUS CALLS TO BOTH BRADFORD AND THE POST OFFICE WHERE SHE LIVES... DAILY I CALLED BOTH PARTIES FOR NEARLY A MONTH !!!
NOTHING !!! THEY SAID THEY RESENT THE ITEM. NOTHING !!! BUSINESS WITH BRADFORD IS MORE THAN SHADY !!!
I WILL CANCEL ANY REMAINING PAYMENTS ON MY CARD AND HAVE STARTED COMMUNICATIONS WITH BBB ( BETTER BUSINESS BUREAU ) THE CALL CENTER IS IN BELIZE FOR PETE'S SAKES !!! THE COMPANY IS SUPPOSED TO BE LOCAL IN THE STATES !!! ILLINOIS !!!!
WAY TO GO RIP OFF BRADFORD EXCHANGE !!!! SHUT THEM DOWN !!!
Is this Guy MR. Richard H.
Thomas A real person or is this A front for A scam? I ordered A Pride & Brotherhood Hoodie Size XL and haven't received it to this date.I paid in full 109.33 on 1/24/2019 and it was ordered on 12/21/2018 I would like to hear from this MAN ? if he really exist witch I don't think he does.I would still like to have my order.I have contacted Bradford before with near none reply or help and I don't think I will ever buy 1 ONE more thing from them. A very good Past customer.
James E. Bell jimbe11@***.com