I order a term for my grandson birthday. It was important for him being he broke his arm just before his birthday.
I place the order and put it on hold want back a few days to pay for it and could not do it. So I order it again and pay for it in full. Want it come in it was only for two parts I call and was told that it come in parts and I will need to pay for each part. I said that not right you do not say that in you ad.
And than I was told I can get the rest of the parts send to me and pay it off monthly so I said ok being it was a gift to my grandson. And than I was send a letter saying no I can not have it. And now I am getting letter saying I still have to pay for the order I have wrote to them and call them and still they did not get it.
I told them want I did and all I get is that I still have to pay for the first two parts. I can not understand what is the problem I still plan on getting the other parts and I will not be ordering from tham again.
josie2060 wrote the review because of order processing issue at The Bradford Exchange. Reviewer claimed that he or she wants The Bradford Exchange to "send me the other parts".
The most disappointing in user's experience was can seem to understand emails you send them. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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