The Bradford Exchange Questions and Answers
Corvette ring size.
I ordered a size 11 ring I received it a week ago and it’s beautiful but I ordered the wrong size I actually need a size 10 1/2 can I return it for the 10 1/2 and how long would it be before I receive the proper size ... hoping to receive before Christmas!.... Thanks
Why did y'all pull money out of my bank account when I set it up to call my payments in.My bank account was charged 45.09 when my payments were only 44.99. Also I had it set up to where I call my payments in . I didn't give anyone permission to withdraw money from my account .
If you have any billing issue, please contact The Bradford Exchange Customer Service at bradfordexchange.com/service_contact-us.html
Have you received my returned item also that has new instructions?Returning a necklace as the chain is to short but also ordered another item.
When they receive your return they will issue an exchange, replacement, or refund via a cheque or a credit to your credit card, if a refund is due, within 10 working days. Credit card processing rules allow them to refund the credit only to the card that was originally used to make payment.
For further assistance please contact The Bradford Exchange Customer Service by phone at (866) 824-0170 or by email at CustomerService@bradfordexchange.com.
how discontinue my subscribtion?i.
- by phone at (866) 503-9057;
- by submitting a request at bradfordexchange.com/service_contact-us.html;
- by mail at The Bradford Exchange Online 9333 N. Milwaukee Avenue Niles, Illinois 60714 United States.
Please note The Bradford Exchange Customer Service is available Monday - Friday (excluding major holidays) from 7:00 A.M. to 6:00 P.M., Central Time.
How can I get refund.
Back first if May 2020 I ordered our family together forever. Several weeks later my husband noticed that the money had not come out of our checking.
We went to your Website and couldn’t find where we had even ordered the ring. So we ordered another one I got one in the mail yesterday 6-15 and one today 6-16.
I need to return the ring I got today and get a refund. Thank you very much Holly Stewart
The Bradford Exchange asks to include your return information card inside of the returned package, explaining the reason for the return, as well as your full name and mailing address. All returns should be sent via the U.S. Postal Service to The Bradford Exchange returns centre at
854 Golf Lane, Bensenville, IL 60105.
Wheres my order.
Wheres my order
According to The Bradford Exchange shipping policy you can check the status of your order or return online for any item ordered via the Internet, phone or mail. You should log into your account and enter the information you received in the email. With standard shipping and service, you should generally receive your item within 3 weeks, but it could take up to 6 to 8 weeks.
How can I pay online for items I already received.
I got items in the mail I owe 60.00$ would like to pay on line for items
You can try to pay online at The Bradford Exchange's website. To make a credit card payment for an outstanding balance, simply fill in the details.
How can I get books sent to me.
Change my shipping address.
I have a order that Is being shipped. I wrote to the Bradford Exchange and gave them the correct shipping address.
How can I receive a email from them to know It willed be shipped to the correct address? Thanjk you.
How to get the back off my watch.
Watch battery dead. How do I get my Bradford Ladies Packer back off?
According to The Bradford Exchange FAQ, all items must be returned within the specified warranty period. If it comes to jewelry, you can return your item within 120 days. The item should be returned in the original package. If the original package is not available, you should package the item securely. You should include a Return Information Card or a Prepaid Return Label into your package along with the explanation why the item is being returned. The card or label can be obtained through The Bradford Exchange Customer Support page.
The Bradford Exchange Returns Center at 854 Golf Lane, Bensenville, IL 60105.When the company receives your return, they will promptly issue an exchange, replacement, or refund via a check or a credit to your original payment method, if a refund is due. For customers in the U.S., items can be returned to
If you need some more details about terms, please, contact The Bradford Exchange Customer Service at 1-866-503-9057 and ask their customer service representative for assistance.
For U.K. customers, The Bradford Exchange asks that customers contact the Customer Service at 0333 003 1532, email at customers@brad-ex.co.uk, or complete a form on the Contact page.
I ordered your JFK ring Oct 2nd 2017 and paid $138.00. It as the wrong size my mistake it was a 10 and I really need a 9 1/4 . I returned the ring UPS Oct 17 tracking # 1z7f749792****2832. As of to-day I have not received another ring or a refund of my $138.00. Thank you James L. Robinson 360021st st Apt 304 San Francisco, Ca 94114 e-mail robbiejl69@***.comyour message here