The Bradford Exchange - Corvette ring size

According to The Bradford Exchange FAQ, all items must be returned within the specified warranty period. If it comes to jewelry, you can return your item within 120 days. The item should be returned in the original package. If the original package is not available, you should package the item securely. You should include a Return Information Card or a Prepaid Return Label into your package along with the explanation why the item is being returned. The card or label can be obtained through The Bradford Exchange Customer Support page.
When the company receives your return, they will promptly issue an exchange, replacement, or refund via a check or a credit to your original payment method, if a refund is due. For customers in the U.S., items can be returned to

The Bradford Exchange Returns Center at 854 Golf Lane, Bensenville, IL 60105.

If you need some more details about terms, please, contact The Bradford Exchange Customer Service at 1-866-503-9057 and ask their customer service representative for assistance.
For U.K. customers, The Bradford Exchange asks that customers contact the Customer Service at 0333 003 1532, email at customers@brad-ex.co.uk, or complete a form on the Contact page.

I ordered your JFK ring Oct 2nd 2017 and paid $138.00. It as the wrong size my mistake it was a 10 and I really need a 9 1/4 . I returned the ring UPS Oct 17 tracking # 1z7f749792****2832. As of to-day I have not received another ring or a refund of my $138.00. Thank you James L. Robinson 360021st st Apt 304 San Francisco, Ca 94114 e-mail robbiejl69@***.comyour message here