The Bradford Exchange - Review in Luxury / Jewelry category from Buffalo, New York

57 of 520 The Bradford Exchange reviews

My son who is in the military and currently deployed recently purchased a fleece and while home on leave discovered it was too big.He did not return it before he went back on deployment and when I tried to make the exchange for a smaller size for him I was told it was past the warranty date of 30 days, it was actually about 60 days since he purchased it, that they could not exchange it.

I think that is a lame excuse and extremely poor customer service especially for our military servicemen. I was not asking for my money back. I was only asking for an exchange for size.

Same exact item which they still have in stock.I will not be doing business with Bradford exchange again and neither will my son.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Customer service
Exchange, Refund and Cancellation Policy
Value for money
Delivery Service
Diversity of Products or Services
Advertised vs Delivered
Discounts and Special Offers
Website
Style and Design
Product or Service Quality
Price Affordability
Warranty
More

Product or service
O121312012
Review category
Luxury / Jewelry
review #874592 by

Author wants to be contacted by the company. Learn more

Had an experience with The Bradford Exchange? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
57 of 520 The Bradford Exchange reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to The Bradford Exchange. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about The Bradford Exchange.
Filing a new complaint about
×