The Bradford Exchange Reviews and Complaints
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7
Issues
resolved
883
Total
reviews
$43.1K
Claimed
losses
$217
Avg
loss
97.9K
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views
What was your experience with The Bradford Exchange?
Customers don't like
- Customer service
- Customer service follow up
- Customer service attitude
Customers like
- Product
- Ease or ordering
- Way they rectified an incorrect shipment
The Bradford Exchange - Checking on order
I place a order may 24th On a nameplate necklace The understanding I got I would have received my order in three weeks Now use guys are saying July 18th
The Bradford Exchange - Very nice gentleman helped me and gave me the information qu
Everything is good. I was checking on my last payment and you had received it.
The Bradford Exchange - Nothing received
Hello. I have a bill for a coin i have yet to receive. I have teied to contact now for a few days and not sure who to calll or why i am being charged yet... i hooe to get this resolved... i dont even know what to expect or what was apparently ordered... please advise
I bought a beautiful cat pendant necklace.I have been wearing it for app a month now and had to take it off to have some tests done.Then I really seen that the chain has tarnished badly.The pendant and the little silver heart are fine but the chain looks terrible.I...
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I didn't like
- Quality
The Bradford Exchange - To check the status of a order
Horrible telephinic service. It kept .isconstruing my ohone number. Really? Call me. 808 638-1365. Ridiculous
I first placed my order on the 21st of May. It was told to me that it would be up to 2 weeks because it was a personalized item. After about a week of not getting any info provided to me by the website under *my account* I called customer care. I was then told it would...
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I purchased a Biker's Blessing Ring for my husband in March of 2017. Our anniversary is in May; so, that was when I gave him the ring. Unfortunately, the ring was too small; so, I sent it back for exchange. They then sent us a second ring that was "again" too small....
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I order two STRENGTH OF ST MICHAEL SON DOG TAGS! ONE FOR MY SON WHO JUST DEPLORED TO KOREA ANOTHER ONE FOR MY YOUNGER SON WHO FOUR YEAR OLD SON AND MOM ARE MISSING TO FIND OUT YESTERDAY THAT THE MONEY WAS PUY BACK INTO MY ACCT! I IORDER TWO SO T THE DEPOSIT CAME TO...
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The Bradford Exchange - Good service.
My issue was resolved, I hope. I ordered an item for my DIL and did not realize it was part of a series until she got the 2nd shipment. They assured me any further shipments will be cancelled.
Similar to The Bradford Exchange
The Bradford Exchange - I finally got through to a representative and the call lost
I placed an order yesterday. 9.99 shipping & when checking out the shipping came up 24.99. Called & I told the rep what happened. I asked if the order could be changed to lower shipping & she said no. I immediately cancelled the order. The charge posted today on my credit card. Why?