The Bradford Exchange Reviews and Complaints
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7
Issues
resolved
900
Total
reviews
$43.2K
Claimed
losses
$216
Avg
loss
100K
Page
views
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Customers don't like
- Customer service
- Customer service attitude
- Customer service follow up
Customers like
- Product
- Ease or ordering
- Way they rectified an incorrect shipment
I ordered a product in December as a Christmas gift, was told they still had one in stock and it would be there by Christmas. OF COURSE it was NOT there by Christmas, we then received a post card saying it wouldn't be shipped til April if we still wanted it be sure to...
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I didn't like
- Delivery issues and customer service
- Customer service attitude
I have called them, emailed and mailed them that I made a mistajr in ordering anything from them. They keep sending me thir product. I have told them so many times cancell. I do not want to do business with them. They send stuff then start billing you and when you do...
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The Bradford Exchange - Not pissed off, satisfied completely!
Problem was taken care of , thank you.
The Bradford Exchange - Send a produt back.
Couldnt find a pen. Got one now.
The Bradford Exchange - UPSET long time CUSTOMER
It has happened within the last year or so.. YES I tried to contact them several times.
The Bradford Exchange - !!WATCH OUT!!
I have purchased yet another problem with these people!!! I ordered 2 Morgan dollars. At the time of reciept they are from Twaiann and not from our US mint. On the reverse side between the eagles feet it says "copy"!!! That equates to zero value!!!! Very upset indeed!
Product
The Bradford Exchange - Return item
Yes tried to return the item
The Bradford Exchange - Did not receive item
I never recieved one of the SOA zippos. I didnt notice until now but i was charged for it. It would have been the 5th product shipped i believe. It is the zippo the the rings that spell out sons
The Bradford Exchange - Exchange ring
I need to return a ring it was to big. I did not get a return label with it. Could you please email me and tell me how I and where I send it back too. Thank you so much
Similar to The Bradford Exchange
Ordered the Glow-In-The-Dark Wolf Art Collector Plate Collection as a gift for my wife last year. It was three plates and a bow display rack. we have been waiting several months for them to send us the third plate. Made several attempts to contact them. Today I...
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I didn't like
- Poor customer service and cant deliver what you order