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When I notified them it did not work they NEVER contacted me or advised me of what I could do get assistance! THEY JUST IGNORED ME!! They are a horrible Company to deal with & Never will purchase from them again! However I do believe they should be held accountable for...
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1.0
#1174660
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Recieved 2nd piece to Rudolph Snow globe train and santa,mrs clause and snowman inside the globe are broken. Need to return to get a new one that isn't broken
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Anonymous
Shirley loudermilk

I have sent a email concerning a item I purchased and this was sent back due to damage and been waiting several weeks for my refund. I purchased a kinkade reflection tree whic...

Anonymous
Anonymous

I am very sorry the snow globe for your train arrived broken. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full add...

#1170394
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Contacted several times - no response. Item cost (about $175) was taken out of account before put in mail - ordered 1.5 mos. ago. I reordered from Amazon and item was received with 3 days. Read reviews after issues with Bradford Exchange....and based on other...
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Anonymous
Anonymous

I am very sorry you are having trouble receiving your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full addr...

#1167196
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The Bradford Exchange - Very nice

The Bradford Exchange
#1171883
5.0
Details
Leon was a very nice and courteous customer service representative Please Disregard the previous review number 1171868. Leon has Courteous Li and politely fixed the problem. Thank you, Elizabeth Lewis 817-781-8384
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Advertised vs Delivered
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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The Bradford Exchange - Cancel an order Acct: 644567627

The Bradford Exchange
#1171868
3.3
Details
It is imperative that I have this order canceled that I have not yet received. The account number is 644567627. The person for this gift was originally ordered 4 has passed away sadly. Please cancel this order immediately. Thank you kindly, Elizabeth Lewis. 817'781-8384
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website

The Bradford Exchange - Unsatisfactory

The Bradford Exchange
#1170260
3.8
Details
I paid &108.98 in full for a ring with a prepaid card they had me buy. I get confirmation of order and now all the sudden they have no records of payments yet it came off the card. Sad thing is prepaid take 45 to 90 to dispute anything. They could of at least offered a credit to pay first instalment !!!! I'll never order or recommended this site again
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The Bradford Exchange - Great customer service

The Bradford Exchange
#1167868
5.0
Details
Representative provided all the information I needed
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The Bradford Exchange - Issues with my product
The Bradford Exchange - Issues with my product
My 3 piece ring set had black spots on them. And my box wasn't closed.
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Anonymous
Anonymous

I am very sorry you are not satisfied with your ring order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full addre...

#1166842
Reply to reviews
Just want to cancel this produt
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Anonymous
Anonymous

Hello, I am very sorry to hear you wish to cancel your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full add...

3.2
#1165517
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I simply ordered a Rudolph collection, but received it from someone.need to cancel or return if in transit. I plan on ordering the Rudolph cove, but not until this is taken care of... I have ordered alot!!! Lots of Lassen dolphin items.. & more.... Thank you!!! Not...
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Anonymous
Anonymous

Thank you for contacting us about your order. Please send us an e-mail here Customer_Inquiry@bgeltd.com with your order number, client ID, or full address on the account and w...

#1164841
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I ordered a crystal thomas kincaide christmas ornament for my sister, and altho it is somewhat pretty, well boxed, and "crystal" looking, I was upset to see a large "MADE IN CHINA" label on the box. I had poured over the site to see where items were made, and...
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2.8
I didn't like
  • That product made in china will not order again
#1164502
Reply to reviews
I could absolutely kick myself for not researching this company as I normally do when making purchases online. I made a purchase of a realistic looking doll and a music box both totalling £206.91 on the 10th of December 2017. The doll took approximately a week and a...
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Anonymous
Anonymous

I am very sorry to hear this. Unfortunately this is the U.S. team and we are unable to access international accounts. You can contact our UK team through their customer servic...

2.3
#1163983
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By the looks of these reviews Bradford Exchange hasn't made much of an effort to help anyone let alone help themselves save their business from taking a complete s***. Bradford Exchange used to be an awesome and well reputed company with quality one of a kind...
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#1163026
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Contact The Bradford Exchange

Mailing Address:
The Bradford Exchange Online
9333 N. Milwaukee Avenue
Niles, Illinois 60714
United States
Phone:
(866) 285-1736
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My name is Earl Buckwalter. I ordered Snow Bell ornaments in Dec. Received, and payed $23.99. I specifically told them i did not ony more that the first deduction. Jan they deducted $23.99 AND $47.98! They said they would canel the order (that I did not order), but in...
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Anonymous
Henry

Earl, it is foolish to provide your name or any other personal information on a website such as this.I think you should be more judicious, for your own protection.

1.0
#1162649
Reply to reviews