The Bradford Exchange Reviews and Complaints
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Customers don't like
- Customer service
- Customer service attitude
- Customer service follow up
Customers like
- Product
- Ease or ordering
- Way they rectified an incorrect shipment
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The Bradford Exchange - I was lied to by this company
i orderd some thing very special for my girl friend for xmas and paid 150.00,they told me it was all engraved and was being shipped out last week and id have by dec 20 2018.now they are telling me I wont get it now till jan 14 2019,this god dam company is such a joke I will never buy any thing from this *** place again.
Company wrote 0 private or public responses to the review from 2 days ago.
I didn't like
- Failure to honor guarantee
- Being told it be here by xmas and now wont be
- Customer service sucks
Long story short ordered 2 Disney Totes & matching wallets on Sept.28, 2018. I rcvd. Both totes early Oct., BUT NO WALLETS. I called once sometimes twice a week for a status on the wallet's as the totes are useless without the wallet. Each time I spoke with a different...
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Company wrote 0 private or public responses to the review from Dec 10.
Order #940006625033 001 Product Short TitleItem Name:Solo product Item Number: 122558001 * Item Status: Order Received Will ship by Monday, Jan 21 *This item is part of subscription plan 904426 - Thomas Kinkade Illuminated Holiday Centerpiece Collection On Saturday,...
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Company wrote 0 public responses to the review from Dec 10.
The Bradford Exchange - Where is my refund ?????
first item shipped broken..replacement item-broken...so sad as it is a Christmas gift..I do not want a 3rd replacement to be shipped in 6wks..I WANT A REFUND...no one will reply..contacted PayPal then it will be my bank....Item wrapped really flimsy and both are glass...No more will I order from them.
Company wrote 0 private or public responses to the review from Dec 09.
The Bradford Exchange - Faided clour
I bough t shirt nd jeans from mumbai phenix mall its faided after 2 wash its unfair for us
Company wrote 0 private or public responses to the review from Dec 09.
The Bradford Exchange - Faided clour post only two washing
I bought ed hardy t shirt nd jeans on phenix mall arvind lifestyle brands limited its clour faided after only 2 wash its unfair dor customer do necessary action
Company wrote 0 private or public responses to the review from Dec 09.
Product
The Bradford Exchange - Fast and courteous representative. I was impressed and genuinely pleased!
Change of address was easily accomplished!
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 06.
Your e-mail form states that 6 characters are needed for my zip code. Unfortunately my zip code which I have been using for years has only 5 characters-32952. So, I am unable to communicate with you via e-mail. Richard Rittenhouse 1225 Faulkingham Rd. Merritt Island,...
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Company wrote 0 private or public responses to the review from Dec 03.
I placed two items in my cart, a hand bag and a ring. I wanted to confirm the ring size and inscription before placing the order, but that did not happen, it was ordered immediately without a chance to review the order... I contacted Customer service via email, just to...
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Company wrote 0 public responses to the review from Nov 28.
h.kitchener
As long as you used a credit card, the dispute process will take care of it. Because they show no orders when you log in to your account but they have nonetheless charged your...
Product
Similar to The Bradford Exchange
GREAT products....but the service is worse than horrid. Products delivered broken....3-4 weeks to return and replace? No phone number listed on return labels? Most employees do not speak english....difficult to communicate with...LONG waits for answers! Again...nice...
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Company wrote 0 private or public responses to the review from Nov 26.
I liked
- Pretty products
I didn't like
- Service after purchase
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I'm having the same issue now!!! Ordered the Thomas Kinkade fiber optic tree with train and the train keeps stopping...only had it on 3 times. I'm trying to email them and it ...