Ordered the "The Magic Of Mickey Mouse" Diamonesk Embrace Ring at the beginning of December for my daughter for Christmas . When it got close to Christmas, wondering where my order was (after I ordered my other daughter a music box from them for Christmas and they...Read more
I bought a beautiful cat pendant necklace.I have been wearing it for app a month now and had to take it off to have some tests done.Then I really seen that the chain has tarnished badly.The pendant and the little silver heart are fine but the chain looks terrible.I...Read more
I didn't like
I purchased a Biker's Blessing Ring for my husband in March of 2017. Our anniversary is in May; so, that was when I gave him the ring. Unfortunately, the ring was too small; so, I sent it back for exchange. They then sent us a second ring that was "again" too small....Read more
I didn't like
- Customer service and warranty policy
I was unhappy when Chase Bank wanted an arm and a leg for a order of new checks. So I went online and found Bradford Exchange. The price seemed reasonable even though they charged $4.99 for the checks and an additional $3.25 for shipping. Just charge me more for the...Read more
Sirs, I have just got off the phone with your customer service department about the order that I placed on 4/4/18. Your company stated that I would receive my order by 4/6/18. I inquired about what shipping company you used she told me FedEx. I asked her what the...Read more
The Bradford Exchange - Taking money for item I never ordered.
I never ordered anything. They are just taking money. I have no item, and I've called 12 times and been hung up on 11. Last time he told me to call my bank. Why? Just stop taking my money!
I received a mailer about a coin I was interested in, found out when I called in that the commitment was for 6 coins in a collection which was not stated in the mailer, I decided I liked the offer anyway and signed up. Received another mailer 3 weeks later for another...Read more
I can honestly say, this company is hands down, THE WORST retail merchandise company EVER. At 35 years old, I've obviously ordered things from catalogs, online, tv, etc. So obviously I've made some purchases over the years that were unsatisfactory, incorrect, delivered...Read more
I didn't like
- Terrible customer service
- Being lied to
The Bradford Exchange - Billing
No response from the bradford Exchange
The Bradford Exchange - Nothing received
Hello. I have a bill for a coin i have yet to receive. I have teied to contact now for a few days and not sure who to calll or why i am being charged yet... i hooe to get this resolved... i dont even know what to expect or what was apparently ordered... please advise
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