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The Bradford Exchange - FALSE ADVERTISEMENT. PRODUCT THEY SEND IS NOT WHAT IS PICTURED ON THEIR WEBSITE
Ordered the "The Magic Of Mickey Mouse" Diamonesk Embrace Ring at the beginning of December for my daughter for Christmas . When it got close to Christmas, wondering where my order was (after I ordered my other daughter a music box from them for Christmas and they...
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Anonymous
von

Yes this company is targeting by 84-year-old mother sending your items she never ordered charging our credit card I had to go and cancel your credit card now they’re threateni...

Anonymous
ME

Wow, this is truly awful. I remember my grandparents bought me and my sister a lot of things from the Bradford exchange...they were really pretty. They must have gone downhill...

#469680
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The Bradford Exchange - Tarnished Chain
The Bradford Exchange - Tarnished Chain
I bought a beautiful cat pendant necklace.I have been wearing it for app a month now and had to take it off to have some tests done.Then I really seen that the chain has tarnished badly.The pendant and the little silver heart are fine but the chain looks terrible.I...
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2.2
I didn't like
  • Quality
#1281808
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Sirs, I have just got off the phone with your customer service department about the order that I placed on 4/4/18. Your company stated that I would receive my order by 4/6/18. I inquired about what shipping company you used she told me FedEx. I asked her what the...
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Anonymous
DonnA 2018

I'm getting the run-around from them now on cancelling a order for my Granddaughter, who is a minor. Their sending bill to her also. Its a recent order placed within week. Its...

Anonymous
von

Are y’all still doing the class action suit if so I’d like to know about it. These people are crooks and they’re targeting my 84 -year-old mother because I think she won’t kno...

1.0
I didn't like
  • Everythig
#1230138
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The Bradford Exchange - Did "NOT" Stand Behind Defective Merchandise!
I purchased a Biker's Blessing Ring for my husband in March of 2017. Our anniversary is in May; so, that was when I gave him the ring. Unfortunately, the ring was too small; so, I sent it back for exchange. They then sent us a second ring that was "again" too small....
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4.1
I didn't like
  • Customer service and warranty policy
#1275259
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I was unhappy when Chase Bank wanted an arm and a leg for a order of new checks. So I went online and found Bradford Exchange. The price seemed reasonable even though they charged $4.99 for the checks and an additional $3.25 for shipping. Just charge me more for the...
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Anonymous
Kiana from Bradford

Hello,I am terribly sorry to hear about this! I certainly understand how frustrating this must be, and I would like to look into this with you to see what we can do to make th...

2.7
#1239616
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The Bradford Exchange - !!WATCH OUT!!

I have purchased yet another problem with these people!!! I ordered 2 Morgan dollars. At the time of reciept they are from Twaiann and not from our US mint. On the reverse side between the eagles feet it says "copy"!!! That equates to zero value!!!! Very upset indeed!
#1317574
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The Bradford Exchange - Send a produt back.

Couldnt find a pen. Got one now.
#1321864
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The Bradford Exchange - UPSET long time CUSTOMER

It has happened within the last year or so.. YES I tried to contact them several times.
#1317581
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Ordered the Glow-In-The-Dark Wolf Art Collector Plate Collection as a gift for my wife last year. It was three plates and a bow display rack. we have been waiting several months for them to send us the third plate. Made several attempts to contact them. Today I...
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1.0
I didn't like
  • Poor customer service and cant deliver what you order
#1306045
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Contact The Bradford Exchange

Mailing Address:
The Bradford Exchange Online
9333 N. Milwaukee Avenue
Niles, Illinois 60714
United States
Phone:
(866) 824-0170
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The Bradford Exchange - Return item

Yes tried to return the item
#1314687
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