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The Bradford Exchange - FALSE ADVERTISEMENT. PRODUCT THEY SEND IS NOT WHAT IS PICTURED ON THEIR WEBSITE
Ordered the "The Magic Of Mickey Mouse" Diamonesk Embrace Ring at the beginning of December for my daughter for Christmas . When it got close to Christmas, wondering where my order was (after I ordered my other daughter a music box from them for Christmas and they...
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Anonymous
ME

Wow, this is truly awful. I remember my grandparents bought me and my sister a lot of things from the Bradford exchange...they were really pretty. They must have gone downhill...

Anonymous
Justin Knott

I've been waiting for 2 months for a smart watch and still nothing. Tracking it says in country of destination but yet still nothing. This site needs to be closed because wait...

#469680
Reply to reviews
I can honestly say, this company is hands down, THE WORST retail merchandise company EVER. At 35 years old, I've obviously ordered things from catalogs, online, tv, etc. So obviously I've made some purchases over the years that were unsatisfactory, incorrect, delivered...
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Anonymous
Anonymous

Sounds like ur issue is with PayPal

Anonymous
Anonymous

I am very sorry you are having trouble with your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number or full address and we can he...

1.0
I didn't like
  • Scammed
  • Customer service
  • Continuous money stolen
#1098003
Reply to reviews
The Bradford Exchange - Issues with my product
The Bradford Exchange - Issues with my product
My 3 piece ring set had black spots on them. And my box wasn't closed.
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Anonymous
Anonymous

I am very sorry you are not satisfied with your ring order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full addre...

#1166842
Reply to reviews
The Bradford Exchange - Item not received
1/1

The Bradford Exchange - Item not received

The Bradford Exchange
#1154610
4.3
Details
I ordered a USMC Pride watch on the 14th of December and was quoted to receive it on the 19th. Its now the 23rd and the item isnt here.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website

The Bradford Exchange - Cancel an order Acct: 644567627

The Bradford Exchange
#1171868
3.3
Details
It is imperative that I have this order canceled that I have not yet received. The account number is 644567627. The person for this gift was originally ordered 4 has passed away sadly. Please cancel this order immediately. Thank you kindly, Elizabeth Lewis. 817'781-8384
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website

The Bradford Exchange - Unsatisfactory

The Bradford Exchange
#1170260
3.8
Details
I paid &108.98 in full for a ring with a prepaid card they had me buy. I get confirmation of order and now all the sudden they have no records of payments yet it came off the card. Sad thing is prepaid take 45 to 90 to dispute anything. They could of at least offered a credit to pay first instalment !!!! I'll never order or recommended this site again
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Customer service
Diversity of Products or Services
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Style and Design
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The Bradford Exchange - Horrible customer service

The Bradford Exchange
#1165062
1.0
Details
Canceled my orders and have still been charged which i have proof of bank statements and you sent me to collections for non payement ,please contact me 9094469949 before i report this as fraud .
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
The Bradford Exchange - HARRY POTTER SNOW GLOBE
The Bradford Exchange - HARRY POTTER SNOW GLOBE
I WAITED SEVERAL MONTHS FOR THE HARRY POTTER SNOW GLOBE WITH WORKING TRAIN. I RECEIVED A CHEAP SNOW GLOBE THAT WAS TOTALLY DIFFERENT THAN WHAT I ORDERED. I CALLED CUSTOMER SERVICE, WHO TELL ME I HAVE TO SEND THE OTHER ONE BACK AND THEN I WILL BE PUT ON THE LIST TO...
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Anonymous
Bailey

And now The Bradford Exchange will become your new best friend. Just wait for the deluge of mail they'll send you.They got my name wrong when I ordered something there, so be ...

Anonymous
Anonymous

I am very sorry this happened! Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full address and we can look into this ...

#1099197
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The Bradford Exchange - Merchandise goes bad
The Bradford Exchange - Merchandise goes bad
On 12/10/13 I ordered a Hope's Embrace Women's Ring as a gift to my friend who is a breast cancer survivor. The finish of the ring has completely worn off. the pink and gold are almost completely gone and it now looks like a cheap silver trinket. I even sent in...
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3.1
I liked
  • Item i initially purchased
  • Ease or ordering
I didn't like
  • That the merchandise does not hold up
#1146338
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The Bradford Exchange - Do not respond to my emails about incorrect item shipped to me!
I ordered a Friends are Like Angels Figurine and received die cast trucks seen below? No shipping papers or anything in the box with them except for tissue paper they were wrapped in. Obviously the incorrect order has been shipped to me and I have sent three emails to...
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Anonymous
Anonymous

That's great to know Jaime! Thank you for the update!

Anonymous
Anonymous

I am very sorry you are having trouble with your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full address a...

1.0
I didn't like
  • Not being able to contact them about my order
#1151601
Reply to reviews
I could absolutely kick myself for not researching this company as I normally do when making purchases online. I made a purchase of a realistic looking doll and a music box both totalling £206.91 on the 10th of December 2017. The doll took approximately a week and a...
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Anonymous
Anonymous

I am very sorry to hear this. Unfortunately this is the U.S. team and we are unable to access international accounts. You can contact our UK team through their customer servic...

2.3
#1163983
Reply to reviews
Recieved 2nd piece to Rudolph Snow globe train and santa,mrs clause and snowman inside the globe are broken. Need to return to get a new one that isn't broken
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Anonymous
Shirley loudermilk

I have sent a email concerning a item I purchased and this was sent back due to damage and been waiting several weeks for my refund. I purchased a kinkade reflection tree whic...

Anonymous
Anonymous

I am very sorry the snow globe for your train arrived broken. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full add...

#1170394
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They are horrible will never order from them again.I ordered a hoody for a little over a hundred dollars they sent the wrong one it was a Christmas gift I ordered in November so I would be sure and have it.sent the wrong one back they promised I would get it back in...
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#1157595
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Contact The Bradford Exchange

Mailing Address:
The Bradford Exchange Online
9333 N. Milwaukee Avenue
Niles, Illinois 60714
United States
Phone:
(866) 285-1736
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I ordered a Cheshire Cat wall clock (a birthday present for my mother who's bday was in July) on July 7, it was supposed to arrive between Aug. 21-Sept. 5. I called because it was the Friday before Labor Day weekend and it still hadn't shipped and they said that it was...
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Anonymous
Anonymous

I am very sorry you are having trouble receiving your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full addr...

#1135387
Reply to reviews