I was unhappy when Chase Bank wanted an arm and a leg for a order of new checks. So I went online and found Bradford Exchange. The price seemed reasonable even though they charged $4.99 for the checks and an additional $3.25 for shipping. Just charge me more for the...Read more
Company wrote 0 private or public responses to the review from Apr 23.
I ordered the black ice ring and recieved it quickly however there was no paper work with it and it is the wrong size. I contacted them and requested a return label to exchange the ring. Now when i go on there site there is no record of this purchase and no response to...Read more
Company wrote 0 private or public responses to the review from Oct 12, 2017.
Made full payment on 1921 silver dollar. Asked that after that I wanted to make half payments monthly till,collection is payed off. Got disconnected and have no idea how the transaction came out because when I called back I got a differant agent and I may have had two...Read more
Customer made 3 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 10, 2017.
I placed a personalized engraved necklace on order for Christmas on the Bradford Exchange website. It stated guaranteed delivery by Dec 24th. I got an email confirming the order and that handcrafting had begun. I now checked the status and it states it will not ship...Read more
Company wrote 0 private or public responses to the review from Dec 21, 2016.
I didn't like
- Customer service business ethics difficult to contact
I have been given the run around and all of a sudden told I have to pay for any order in full, despite on their site saying you can pay for the item in installments. They do not list ANYWHERE on their sites any policies regarding the installment plans other than:...Read more
Company wrote 0 private or public responses to the review from Nov 13, 2016.
I didn't like
- Singled out
- Csrs rude and no one on same page
- No one was on the same page
I ordered Daughter-in-Law Jewlery box on 10-29-14 and received it very fast. However it did not have the Jewel heart with her name engraved on it. I called them on Nov. 6 and after being on hold fo 18 min and 58 seconds they finally answered the phone. I was told to...Read more
Company wrote 0 public responses to the review from Dec 17, 2014.
I didn't like
- Run around
- Customer service - follow up
NOVEMBER 14,2014 I ORDERED A NATIVITY SCULPTURE FROM BRADFORD EXCHANGE. ON NOVEMBER 19,2014 MY LOOKED AT MY BANK ACCOUNT ONLINE & I NOTICED BRADFORD EXCHANGE CHARGED ME $125.62 FOR THE ITEM I PURCHASED. THIS WAS SUPPOSE TO BE A BIRTHDAY PRESENT & I HAD IT SENT...Read more
Company wrote 0 private or public responses to the review from Dec 09, 2014.
Do you have something to say about The Bradford Exchange? What happened? What can we help you with?