The Bradford Exchange
Reviews and Complaints
Redmond, Washington
To be taken off your mailing list
Your company just keeps sending me items I did not order. It's a hassle dealing with your company. Take me off your mailing list.
User's recommendation: Beware you will receive its you did not order
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Verified Reviewer |
Seattle, Washington
To pay my account
O automated system-is stupid need live person ,kept not accepting my input what a crap deal !!! Difficult to deal with!!!
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Verified Reviewer |
Alexandria, Virginia
My credit report has a report that does not fit any order I submitted at any time. Please explain and help in repair the damage to my credit.
Im receiving a bill for an item I never ordered. Could I have. a copy of the order I submitted please?
Norfolk, Virginia
I'm so mad right now at your procedures someone needs to contact me now
I have not contacted anyone yet because you guys won’t call me back @1-75*-***-**** I have been on my phone for over 90 minutes
User's recommendation: Hey anyone needs to run away from these people as fast as you can.seriously,
Saint Louis, Missouri
I need a return lable
i want to return and item i did order it You sent me a sec0nd tree iwunt to send it back to you. Please send a returne lable asap. My addres is 5375 n kenrick Parke Dr Unit 201 St Louis MO 63119
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Verified Reviewer
Unauthorized money taken from account
I authorized one payment to be deducted from my checking account. You took the entire amount of over $200.00 from my account, causing an overdraft in my account and a fee.
I demand that the money be put back immediately, along with the $30.00 overdraft fee! Cancel my order and don't ship the ring. I want nothing further to do with your company.
I lost all trust and no one ever answers your phone or calls back. This is the worst customer service ever.
- Total scam just take money
Preferred solution: Full refund
Wallingford, Connecticut
2 acct under the same store instead of 1 the Bradford exchange please check n delete one
I love shopping with the Bradford exchangeThey do right by me. Their very attentive n get to solve the problem quick within 24 hrs.
Plus their customers services is courteous n nice.Thanks . I keep shopping with them
I want to pay $120.38 in 3 months payment
Please delete the other one, it was for t same thing. Let me know when to expect the package. Thank you
From Sandra Rivera
Park River, North Dakota
You say,i owe you a bill, but after 21 days, i still cant get ahold of you.Call me at 701382****.
I have been paying you for quite some time, you say, i owe you so call me, been trying to get ahold of you for 21 days. If you try to screw up my credit, i ll get my attorney involed. my number is 701382****.
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Verified Reviewer |
Doylestown, Pennsylvania
Stop sending items .. we will not send them back anymore..just STOP please.
We ordered ONCE years ago and the orders keep coming.. we will NOT return any more items. Send at your own risk.
Barbara Bowen-Kelso
User's recommendation: Tricky company
Chicago, Illinois
I ordered items I’ve never received due to mail theft
Ordered $2 and a coin never received just knowing because problems with mail delivery believe items were stolen
User's recommendation: Idk
New Franken, Wisconsin
Crook
You are deducting $60.11 from my checking account stop this deduction immediately. Refund as required.
My name is Terry Beirl 716 5th Avenue East Ashland WI 54806. Stop this checking account and cancel any order immediately
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Verified Reviewer |
Malvern, Pennsylvania
Always responds and is helpful. I am NOT a “pissed customer”. Just one with concerns!
Thank you for understanding and help. We look forward to $2 bills coming twice a month. It is a nice collection for my grandson.
Boardman, Oregon
Dissatisfied with quality of yorkie purse
They will not do anything about it without a copy of the receipt that Ino longer have. Bottom Line this Yorkie purse is poor quality and theleather has cracked off in many places. I will NEVER buy somethinglike this again from Bradford!
I have enclosed pictures of my purse to show the leather has cracked off. Being Bradford Exchange, I would have expected better quality.
Leslie Moore
Munster, Indiana
Order was fine just had to check on billing
My cc showed a charge then a credit then another charge but in the end all was good just confused but all was straighten out and a happy customer now
User's recommendation: Yes I wound
Brashear, Texas
Return and stop sending ,e coins. I bought 1 coin for my son's ,emor
I did not join a coin collection. Had I
I have known it was from your company I would not have bought it as there are many othe4 places to buy it at even a cheaper price.
I have set on the phone all week with no answer or return call.
Please call me back at 918_325_**** to verify this is taken care of. It says a 24 hour service 24/7
Do not send any more or it will be on you as your problem.
Sharon Denhoeddo not buy from this company
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