Product: The Bradford Exchange Customer Care Clear all filters (41 of 41 reviews match)
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Because I paid for the item with a credit card the Bradford Exchange continues to ship items to me and automatically bills my card each month. There is no customer service phone number available and no other obvious means of communication with this company. I am...
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Anonymous
Eduardo Bradford

Dear TameStingray, Thank you for contacting us. We are so sorry to learn of your experience with your order. I will be more than happy to look into this for you. In order to b...

1.0
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The Bradford Exchange Customer Care
#1224235
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Tried calling customer service, got automated line, was completely unhelpful, did not resolve my issue.
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Anonymous
Eduardo Bradford

Dear HauntingDogueDeBordeaux, Thank you for contacting us. I am sorry to hear that you experienced difficulties reaching us. I will be more than happy to look into this for yo...

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The Bradford Exchange Customer Care
#1223709
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When I notified them it did not work they NEVER contacted me or advised me of what I could do get assistance!THEY JUST IGNORED ME!! They are a horrible Company to deal with & Never will purchase from them again! However I do believe they should be held accountable for...
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Anonymous
Patricia Combs

When I notified Bradford Exchange of the problem I was assured I would receive a refund ! I have Never received a refund or any further communication from them! I will conti...

Anonymous
Anonymous

I am very sorry you are having trouble contacting us. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full address and...

1.0
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The Bradford Exchange Customer Care
#1174660
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The Bradford Exchange - Very nice

Leon was a very nice and courteous customer service representative Please Disregard the previous review number 1171868. Leon has Courteous Li and politely fixed the problem. Thank you, Elizabeth Lewis 817-781-8384
5.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
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The Bradford Exchange Customer Care
#1171883
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Contacted several times - no response.Item cost (about $175) was taken out of account before put in mail - ordered 1.5 mos. ago. I reordered from Amazon and item was received with 3 days. Read reviews after issues with Bradford Exchange....and based on other...
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Anonymous
Anonymous

I am very sorry you are having trouble receiving your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full addr...

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The Bradford Exchange Customer Care
#1167196
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The Bradford Exchange - Terrible

I want to talk with somebody not a machine
Product
The Bradford Exchange Customer Care
#1166224
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The Bradford Exchange - Horrible customer service

Canceled my orders and have still been charged which i have proof of bank statements and you sent me to collections for non payement ,please contact me 9094469949 before i report this as fraud .
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
Product
The Bradford Exchange Customer Care
#1165062
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I could absolutely kick myself for not researching this company as I normally do when making purchases online.I made a purchase of a realistic looking doll and a music box both totalling £206.91 on the 10th of December 2017. The doll took approximately a week and a...
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Anonymous
Anonymous

I am very sorry to hear this. Unfortunately this is the U.S. team and we are unable to access international accounts. You can contact our UK team through their customer servic...

2.3
Product
The Bradford Exchange Customer Care
#1163983
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The Bradford Exchange - Really bad my daughters went without main Christmas present

Rang 7 times they said they have sent refund paper work put on 6 occasions non have turned up they just don't want to give me my money back I order in November now January and I am 300 down also said they sent it on email never received next step solocitors
1.0
Details
Style and Design
Product
The Bradford Exchange Customer Care
#1162156
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I have placed 2 separate orders with the Bradford exchange within a few days of each other only to have both cancelled without notifying me & the full funds returned to my accounts each time. In an attempt to still receive my items I contacted customer service only to...
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Anonymous
Anonymous

I am very sorry you are having trouble with your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full address a...

1.0
Product
The Bradford Exchange Customer Care
#1147711
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