Product: The Bradford Exchange Customer Care Clear all filters (0 of 47 reviews match)
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The Bradford Exchange - To cancel a order

Let me make two payments of $34.99.
2.9
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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The Bradford Exchange Customer Care
#1341474
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What will it take for potential customers to see how rotten the customer service is for the Bradford Exchange is? Person after person write in saying they are having problems getting the products, refunds for what has been ordered or problems with the product they have...
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The Bradford Exchange Customer Care
#1267296
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I just received a post card in the mail from them stating that they had cancelled my order due to account history at address. I have been collecting the Disney Princess Shoe set for months now and made all the payments. I called, was put on hold then was disconnected....
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Anonymous
Eduardo Bradford

Hello HandsomeNewt,I am very sorry to learn of your experience with us. I would like to look into this and assist you with this issue. Please email us at customer_inquiry@bgel...

2.2
Product
The Bradford Exchange Customer Care
#1261886
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FRAUD. I have sent back all items, received no refund still and no communication 5 months later. They have now sent me to a collection agency for a small amount of money, even though they have my credit card on file and it works. The refund they owe me would cover the...
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1.0
Product
The Bradford Exchange Customer Care
I didn't like
  • Dishonesty
  • Customer service horrible
#1231033
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Because I paid for the item with a credit card the Bradford Exchange continues to ship items to me and automatically bills my card each month. There is no customer service phone number available and no other obvious means of communication with this company. I am...
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Anonymous
Eduardo Bradford

Dear TameStingray, Thank you for contacting us. We are so sorry to learn of your experience with your order. I will be more than happy to look into this for you. In order to b...

1.0
Product
The Bradford Exchange Customer Care
#1224235
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Tried calling customer service, got automated line, was completely unhelpful, did not resolve my issue.
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Anonymous
Eduardo Bradford

Dear HauntingDogueDeBordeaux, Thank you for contacting us. I am sorry to hear that you experienced difficulties reaching us. I will be more than happy to look into this for yo...

Product
The Bradford Exchange Customer Care
#1223709
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When I notified them it did not work they NEVER contacted me or advised me of what I could do get assistance!THEY JUST IGNORED ME!! They are a horrible Company to deal with & Never will purchase from them again! However I do believe they should be held accountable for...
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Anonymous
Patricia Combs

When I notified Bradford Exchange of the problem I was assured I would receive a refund ! I have Never received a refund or any further communication from them! I will conti...

Anonymous
Anonymous

I am very sorry you are having trouble contacting us. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full address and...

1.0
Product
The Bradford Exchange Customer Care
#1174660
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The Bradford Exchange - Very nice

Leon was a very nice and courteous customer service representative Please Disregard the previous review number 1171868. Leon has Courteous Li and politely fixed the problem. Thank you, Elizabeth Lewis 817-781-8384
5.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
Product
The Bradford Exchange Customer Care
#1171883
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Contacted several times - no response.Item cost (about $175) was taken out of account before put in mail - ordered 1.5 mos. ago. I reordered from Amazon and item was received with 3 days. Read reviews after issues with Bradford Exchange....and based on other...
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Anonymous
Anonymous

I am very sorry you are having trouble receiving your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full addr...

Product
The Bradford Exchange Customer Care
#1167196
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The Bradford Exchange - Terrible

I want to talk with somebody not a machine
Product
The Bradford Exchange Customer Care
#1166224
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