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Sirs, I have just got off the phone with your customer service department about the order that I placed on 4/4/18. Your company stated that I would receive my order by 4/6/18.

I inquired about what shipping company you used she told me FedEx. I asked her what the tracking number was she has the gull to tell me that they had not updated their system. She must think people live under a log. I worked at fed ex and the system updates it’s self every 30 minutes.

I then asked her what we were going to do about the $478.95 that I paid for expiated shipping she stated that I would have to take that up after I received the order. I can only take it that your company is a bunch of sister’s and I will never receive the items that I ordered. This is the fourth email and I have sent your company, four emails and still have not received any response and I expect no response to this one. Luckily I have my computer set up to time and date stamp all correspondence made over these web email pages I will gather all the data and will talk to my attorney about sewing your company for all moneys I have been charged and will flood all of the social media with your company’s incompetence If don’t receive a response.

All of my contact info is below. I expect a response within 48 hrs.

One pissed off customer.

Mr. Thomas McKelvey

Tmckelve@gmail.com

Review about: The Bradford Exchange Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $2650.

Preferred solution: Deliver product or service ordered.

I didn't like: Everythig.

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Anonymous
#1527970

I'm getting the run-around from them now on cancelling a order for my Granddaughter, who is a minor. Their sending bill to her also.

Its a recent order placed within week. Its a gift that I clearly stated"difference" in billing address & shipping. This will only get worse when its brought to her parents attention. Then all the junk mail !

Now,after they received my 1st e-mail,their claiming there's problems with receiving my others. What a joke!

I'm more than likely going to file a complaint with State Attorney General's Office this Monday. This will get worse for me at first,then better.

Anonymous
#1477538

Are y’all still doing the class action suit if so I’d like to know about it. These people are crooks and they’re targeting my 84 -year-old mother because I think she won’t know how to stop them

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