My first order was 90 days in advance of Xmas in 2009. It was guaranteed before Xmas, for a gift.
It never arrived. I kept getting notices of shipment during the next three months, but again, it never came. Finally four months later, I cancelled the order. No apology, no courtesy.
Nothing was communicated. In Xmas 2010, I stupidly placed another order. It too was guaranteed to be delivered before Xmas. Got it 30 days late.
I complained, requested information, and contacted the company continually Never an apology. Never a peep. They don't care.
Don't do business with them. They have never responded to a single complaint.